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BRIDGING GAPS, EXPANDING NETWORKS, AND DRIVING RESULTS FOR OVER 15 YEARS
Let's Get to Business!
-AND MAKE THIS MONEY!!!
PROFESSIONAL BENEFACTOR
ABOUT JOHNEA
Turning Life-Long Passions Into
Dedicated Work Experience
TRAINING
Johnea implements new strategies and sales techniques, assess issues and formulates obtainable resolutions, ability to meet complex deadlines, meet legal mandates from required government agencies in different states and/or countries, and work collaboratively with others to achieve common goals. She has an extensive background in education works hand in hand with the ability to teach new benefactors for the company, and elevate staff efficacy by leading by example, being patient, and sharing essential knowledge to the team. Johnea creates a positive work environment of constant improvement and able to facilitate actions that promotes growth to the team. Contributes to organizations productivity by proactively aiding in the daily operations and utilizing the company's resources. She's understanding of individuals learning process to accent strong suits to business benefits. Encompasses the following skills: Planning, Organizing, Leadership (Decision Making), Motivational, and Brand Education.
CUSTOMER SERVICE
Johnea has the ability to learn quickly and be goal and people oriented. Her attention to details, public speaking, risk management, conflict resolution, and the importance of privacy and confidentiality has made providing exceptional service to others a career passion. Johnea has the ability to regain brand/business trust and uphold business reputation, assist in brand education and awareness, offer effective customer and company engagement strategies and insight. She supersedes company service expectations, including: exceptional customer service via a variety of channels including email, chat, phone, and social media. Johnea implements new strategies and training techniques to ensure both company and employee success, while managing the effectiveness of day to day operations. She gracefully makes logical decisions under pressure and has completed managerial training in multiple industries. Johnea exudes high regard for others and knows how to effectively interact with customers and employees.
DIVERSITY, EQUITY, INCLUSION, AND BELONGING
Passionate advocacy for diversity, equity, inclusion and belonging (DEIB) at the workplace and for customers and business partners.
Johnea is a Motivational and Inspirational speaking affiliate. She strengthens staff abilities through encouragement, team building activities, respect, and positive recognition. Johnea regularly attends webinars and workshops through multiple platforms geared towards creating more inclusive spaces at work, school, and social engagements. Her DEIB advocacy allows her fulfillment of a lifelong passion for helping others. Her ability to foster positive relationships with others and promote teamwork is a strength which she has been commended for the most.
Strong customer service, organizational management, branding, marketing, and promotion experience, and social media skills.
MOST RECENT PROFESSIONAL EXPERIENCE
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